Our Policies

Privacy Policies

Manning’s Tutors Ltd (”We”) are committed to protecting and respecting your privacy.

 

This policy (together with Website Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us (your “Information”).

 

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

 

For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR), the data controller is Manning’s Tutors Ltd of West View, Northchapel, West Sussex, GU28 9HL. Our ICO registration number is ZA294443.

 

Our nominated representative for the purpose of the Act is Johnny Manning.

 

What information do we use?

We will collect and process the following data about you:

 

Information you give us

This is information about you that you give us by filling in forms on our site www.manningstutors.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. It only includes basic personal data required for you to be able to use our site, subscribe to our service, search for a tutor, apply to be a tutor, request a tutor through our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, find out more information about our service and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, your academic achievements and financial and credit card information.

 

Information we collect about you

With regard to each of your visits to our site we will automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

 

Information we receive from other sources

This is information we receive about you if you use any of the other websites we operate or the other services we provide. We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies). We will notify you when we receive information about you from them and the purposes for which we intend to use that information.

 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

 

How do we use this information?

We use information held about you in the following ways:

 

Information you give to us.

We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information and services that you request from us;
  • to notify you about changes to our service.

 

Information we collect about you.

We will use this information:

  •  to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;

 

Information we receive from other sources.

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

 

At Manning’s Tutors Ltd we take your privacy seriously and will only use your Information as mentioned above.

However from time to time we would like to inform you of any future offers or how Manning’s Tutors Ltd is doing. This Information is not shared with third party and you can unsubscribe at any time via phone or email at info@manningstutors.co.uk.

 

How do we share this information?

You acknowledge and agree that from time to time we have the right to share your personal information with:

  • Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
  • Selected third parties including:
  • Google LLC. for the storage of documents that include your personal data on Google Drive;
  • TutorCruncher Ltd for the online management of the activities carried out between clients, pupils, schools and tutors through their software tool;
  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with you;
  • analytics and search engine providers that assist us in the improvement and optimisation of our site;

 

We will disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Manning’s Tutors Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Website Terms and Conditions and other agreements; or to protect the rights, property, or safety of Manning’s Tutors Ltd, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

 

Where do we store your information?

All Information we process is processed by our staff in the UK. For the purposes of IT hosting and maintenance this information is located on servers within the European Union. For the purposes of storing our documents, we use Google LLC whose servers are based in the United States. We ensure that this service providers has mechanisms in place to ensure that your data is secure and that they adhere to the EU Commission’s standards for export of personal to the United States.

 

No third parties have access to your personal data unless the law allows them to do so.

 

Once we have received your information, we have a Data Protection regime in place to oversee the effective and secure processing of your personal data and we will use strict procedures and security features to try to prevent unauthorised access.

However and unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site at transmission stage; any transmission is at your own risk.

 

How long do we keep your information for?

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

 

The Information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

 

What are your rights?

If at any point you wish to know which Information we are processing about you, or if you do not wish for us to process your Information anymore or if you believe the Information we process on you is incorrect or obsolete you can request to see this Information and/or have it corrected or deleted by us by contacting us at info@manningstutors.co.uk.

 

If you wish to raise a complaint on how we have handled your Information, please contact us at the email address above to have the matter investigated.

If you are not satisfied with our response or believe we are processing your Information not in accordance with the law you have the right to complain to the Information Commissioner’s Office https://ico.org.uk/

 

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and notified to you by e-mail.

Acceptable Use Policy

Introduction
Thank you for visiting our website (www.manningstutors.co.uk) (our site). This is our Acceptable Use Policy and by using our site, this policy applies to you and you agree with it as part of our Website Terms and Conditions.

 

The terms in our Acceptable Use Policy may change, so we advise you to check this page as if you use our site, you are bound by it.

 

About us
This site is run and maintained by Manning’s Tutors Ltd, a company registered in England and Wales, with company registration number 7550525 and whose registered office is West View, Northchapel, West Sussex, GU28 9HL . Our email address is info@manningstutors.co.uk.

 

Use of our site
You agree not to use this site for any of the following purposes:

  • to break any laws or regulations;
  • to do anything fraudulent, or which has a fraudulent effect;
  • to harm or attempt to harm minors;
  • to do anything with material that does not meet our content standards (these are listed below);
  • to copy in any way or re-sell any part of our site;
  • to interfere with or damage any part of our site, equipment, network, software or storage arrangements;
  • for unsolicited advertising material (known as spam);
  • to transmit any data or material that is harmful to other programs, software, or hardware.

 

Content Standards
Our content standards apply to all material that you contribute either to our site or to our interactive services.

 

Your contributions must be accurate (if they are factual), genuine (if they state opinions) and within the law.

 

Your contributions must not be defamatory, obscene or offensive, likely to deceive, harass, annoy, threaten, or invade someone else’s privacy. Your contributions must not promote material that is sexually explicit, promote violence or discrimination based on race, sex, religion, nationality, age, disability, or sexual orientation, infringe anyone else’s intellectual property, be used to impersonate anyone, or misrepresent anyone’s identity or encourage or assist anything that breaks the law.

 

Interactive Services
Where we provide use of interactive services, we will tell you clearly about the service, we will tell you what form of moderation we use for the site, we will try to assess risks on the site (especially for children) and will moderate if we think it is appropriate.

 

We are not however required to moderate our interactive service and we will not be responsible for any loss or damage to anyone who does not use our site according to our standards (whether or not we have moderated the service).

 

Notice for parents
Our services are intended for the use of minors under the age of 18, however, such use must be subject to parental consent. If you permit your child to use the service we advise you to explain the risks as moderation is not always effective. Please contact us if you have a concern about moderation at info@manningstutors.co.uk.

 

Suspension and termination
If we believe you are in breach of our Acceptable Use Policy, we will take whatever steps we think are necessary to address this, including stopping your use of the site temporarily or permanently, removing material you have put on the site or any of our social media groups, sending you a formal warning, taking legal action and / or telling the relevant authorities.

 

We will not be held liable for any of your costs arising from any actions we take to deal with any breach of this policy.

Cookies Policy

What are Cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

 

How do we use Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

 

We use the following cookies:

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

 

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

 

Do we use other Cookies?

Some of our pages or subsites may use additional or different cookies to the ones described above. If so, the details of these will be provided in their specific cookies notice page. You may be asked for your agreement to store these cookies.

 

How to control Cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Website Terms and Conditions

General information
This website (www.manningstutors.co.uk) (the site) is run and maintained by Manning’s Tutors Ltd (“Manning’s Tutors”), a company registered in England and Wales, with company registration number 7550525 and whose registered office is at West View, Northchapel, West Sussex, GU28 9HL . Our VAT number is 173762782. Our email address is info@manningstutors.co.uk.

 

Manning’s Tutors is an online platform that acts as a tuition agency, connecting students to tutors throughout London. These Website Terms and Conditions (Terms and Conditions) cover the terms on which you may use the site, conduct your business and purchase products.

 

Please read these Terms and Conditions carefully before you start to use the site. By using the site, you accept and agree to be bound and abide by these Terms and Conditions and our Privacy Policy. If you do not accept them, please do not use the site.

 

User rights of access
You have permission for temporary, non-exclusive use of the site. Manning’s Tutors reserves the right to withdraw or change the content of the site and these Terms and Conditions at any time without notifying you and without having any legal responsibility towards you.

 

You are not allowed to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any part of the site.

 

You are also not allowed to license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the site and/or any documents or online resources on the site available to any third party.

 

You are responsible for configuring your own computer and software to access the material and content on our site including downloadable files. We do not warrant that the way we deliver data to you is compatible with your software or with the way your mobile device, computer or tablet is configured. Although we do our best to protect our site, we are not responsible for any viruses, bugs or similar issues. We advise that you use your own virus protection software to protect yourself.

 

You must treat all identification codes, passwords and other security information that you obtain from use of the site and (where applicable) for you to access parts of the site, as confidential. If we think you have failed to keep confidentiality, we may disable any such information, including your passwords and other codes.

 

You agree to follow our Acceptable Use Policy.

 

If you allow anyone else to use our site, you must make sure that they read these Terms and Conditions first, and that they agree to and follow them.

 

If you do not use the site according to the law and these Terms and Conditions, we may suspend your usage, or stop it completely.

 

We frequently update the site and make changes to it, but we have no duty to do this. This means that content on the site may be outdated or incorrect. We will have no liability to you for any losses or damage you may suffer from your reliance on any of our materials.

 

We do not save your credit card details or share customer details with any third parties and we follow our Privacy Policy in handling information about you. By using the site, you agree to us handling this information and confirm that data you provide is accurate.

 

Our site uses cookies. More information is provided in our Cookie Policy.

 

Confidentiality
Personal information or business information that you supply to Manning’s Tutors through the site, other than information that is in the public domain, will be treated confidentially and in line with our Privacy Policy. Confidential information will not be disclosed to any third party, including for the purposes of marketing, without your prior permission. We will only disclose your information if it is necessary for the performance of our services or where so required by law.

 

Variation
We may change these Terms and Conditions from time to time. Please ensure that you check for any changes regularly, as you are bound by them if you use of this site.

 

Intellectual property rights
We are the owner or licensee of all intellectual property rights in the site including any databases that hold relevant information about the site. They are protected by copyright or trademark registration and you may only use any such material and the documents in line with these Terms and Conditions and this paragraph specifically. If you do not use the materials in line with these Terms and Conditions and this paragraph specifically, you lose your right to use our site, and must destroy or return any copies of documents you have made of it or any part of it. We reserve all our rights conferred to us by law to remedy any such breach.

 

Our responsibility to you

  • We do not guarantee the accuracy of material on our site or the materials uploaded by our users, and you are responsible for the way you use its content.
  • We shall not limit or exclude our liability for:
  • death or personal injury;
  • fraud or fraudulent misrepresentation; or
  • any act, omission or matter, liability for which may not be excluded or limited under any Applicable Law.
  • We shall not be liable to you for any indirect, special or consequential loss or damage, including:
  • loss of profit;
  • loss of goodwill;
  • loss of savings; or
  • loss of contract.

 

We also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statute.

 

Although we try to make the site available at all times, we do not warrant that your use of the site will be uninterrupted. We are not responsible for any loss or damage you may suffer resulting from any interruptions, errors or the transfer of data and you acknowledge that the site may be subject to limitations, delays and other issues.

 

Any duty of care owed to you by us is owed to you alone and no duty of care is owed to any third party and we do not assume any responsibility to any third party in respect of the performance of our duties to you.

 

Link to our site or other sites
You are allowed to make a link to our site’s homepage from your website if the content on your site meets the standards of our Acceptable Use Policy and provided you do not suggest any endorsement by us or association with us unless we provide agreement in writing. We reserve the right to end this permission at any time.

 

Links from our site to other sites are only for information. We do not accept any responsibility for other sites, the accuracy of their content or any loss you may suffer from using and relying on them.

 

Computer offences
If you do anything which is a criminal offence under the Computer Misuse Act 1990 (such as for example introducing viruses, worms, Trojans and other technologically harmful or damaging material) your right to use the site will end immediately, we will report you to the relevant authorities and provide them with details of your identity.
You must not try to obtain access to our server or any connected database or make any ‘attack’ on the site.

 

Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any matters arising in connection to this agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

Complaints
If you have any questions or a complaint about the service provided by us, please contact info@manningstutors.co.uk to make your complaint.